The Expat Mom Podcast

What NOT to Say to Someone Who Is Grieving...And What To Say Instead

November 30, 2021 Jennie Linton Episode 69
The Expat Mom Podcast
What NOT to Say to Someone Who Is Grieving...And What To Say Instead
Show Notes Transcript

Most of us have known someone at some time that was grieving.  If you’re like most people you want to help!  You don’t want the person to suffer.   But, it can be challenging sometimes to know how to help.  On the podcast this week, I share 5 common mistakes we may make in trying to help someone who as lost someone.

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Ep. 69 Grief 5:  What to Say (Or Not to Say) to Someone Who Is Grieving

If you are American, I hope you had a wonderful Thanksgiving.  We were able to gather with family on Thanksgiving for the first time in many years!  Living overseas, there is often not the time or budget to be with family on that holiday.  It was a treat to be with family.  And, may I mention, it was so nice not to have to pay $70 for a turkey and $10 for a bag of cranberries like we do sometimes overseas!!!     
 
 Intro:
This is the last episode of our grieving series.  Hopefully you’ve been able to listen to the others.  If not, I highly recommend them.  In episode #3, my brother shared a story about being 14 when my mom died.  He explains the difficulty of returning to school and feeling like his world was upside down and feeling like no one could really understand.  With wonderful intentions, someone wrote him a note that said, “I’m so sorry your mom is dead.  I totally understand, my dog died last year.”  My brother explains that while he recognized the intention was to help it actually made him feel MORE alone and less understood.  
 
Most of us have had the experience of wanting to support someone who has lost someone they loved.  And, we may find we don’t always know the “right” thing to say. 
 
There isn’t any one “right” thing to say to someone who has lost someone, especially because everyone experiences grief differently.  

 However there are a few principles I’ve learned that might help guide interactions with people who are experiencing grief.  I hope these principles will help guide our well meaning intentions to support others to be able to do it in a way that is more helpful than hurtful.  

One minute wisdom

Before we start, let me share what one listener shared with me, “I really appreciated your podcasts on teenagers.  Raising teenagers abroad is really challenging.  I appreciate your insights on the teen brain and how that can help us in our parenting.”  
 
 I’m so thankful to this listener for taking the time to write about how she is applying the tools from the podcast.  I know it takes time and it means so much to me.  If you have applied some of the tools from the podcast and found them helpful, I’d love to hear more about it.  It helps me know what you find useful and  hear what’s helping!  You can DM me @theexpatmomcoach, or you can write to me through the link on my website.  

A Note to Those in Grief

Before we address supporting others in grief, I’d like to offer a brief note to those who may be grieving and may have experienced comments that felt unhelpful, offensive or painful.  

I’ve been there.  And, even when well-meaning, sometimes people say things that don’t help or actually hurt.  It can be painful to hear comments of those who are trying to help–but may not understand.  Their comments may at times sound insensitive or naive.  It can even cause you to feel more alone because you feel mis-understood.  It’s normal to feel like sometimes you just aren’t up for social events or you don’t want to answer lots of question about how you are.  

I remember one time a friend went through a very difficult time and lost a family member.  Many people reached out trying to help and show support.  Later she wrote a FB post about all the insensitive things people said or did.  It made sense how some of the things others said might be hurtful.  Having been through a grief process myself—albeit a very different one, I could relate to her experience in some ways. However, many who read the post worried a bit about trying to reach out in the fear of hurting more than helping.  
 
 When you’re grieving you have a right to turn in for a bit and to not love what everyone says.  However if you consistently shut people down or out because their overtures are imperfect, people may tend to stop reaching out.  They begin to get discouraged.  When you are in a vulnerable place, the love others offer can be a healing balm even if their love is a little awkward or imperfect in the way it’s expressed.
 
 One thing I found helpful was to consider all the overtures people made as little love notes; like I was collecting this elementary school box of valentines from all these people who cared. Some were more helpful or meaningful, but all were intended to show love.  Thinking about the comments and efforts of those who reached out allowed me to feel an incredible outpouring of love without being offended if people didn’t offer it in exactly the way I would have hoped.

My Aunt gave me some invaluable advice after my mom passed away.  She suggested when you are the one grieving, create space for people to help you grieve.  If people don’t ask the question you want to share about, act like a politician and answer the question you WANT to answer—share a little of what’s in your heart.  

Try to picture their motive, not their words.  For example, if someone says, “I bet it’s nice to be through your first Christmas without your loved one,”  Essentially assuming that this Christmas will be better, it might be easy to think, “You don’t understand me at all.  Or How rude to think I’m fine when I’m not.”  But what about responding to the question you with they had asked and probably intended….They were likely thinking about you and concerned about how you were doing.  What if you answered the question, ”How are you feeling this Christmas with regard to your loved one?”  You might say, “Thanks for thinking of me.  I had hoped this Christmas would be easier, and it’s strange, it feels harder in some ways.”  


Open your heart to others even if they don’t hold the space perfectly.  Connecting can be so much more fulling than ruminating about how they didn’t respond correctly.  We’re all in this together; figuring out how to help each other.
 
 After my mom passed away, many people reached out in love and generosity.  I appreciated ALL these kind overtures—even though some felt awkward and even painful at times.   All the love people encircled us with helped our family during a very difficult time.

5 Mistakes and What to Do Instead

I also learned a lot during this time about what types of interactions are most helpful. I have found in general that erring on the side of action when you have a generous heart is almost always better than doing nothing—even if it is less than perfect, and even the other person doesn’t receive it well.  I’m going share 5 common, well-intentioned mistakes we may make in trying to help or comfort someone who is grieving.   I myself have made just about all of them.  I will also try to offer an alternative approach that might be more helpful.  

Mistake #1 Try to Make Someone Feel Better

This seems like such a noble motive.  It’s natural to feel bad for someone when they suffer.  Our inclination is to make them feel better so they won’t suffer any more.  We might be inclined to say things like, “You’ll see them again.” “They are in a better place now.”  “You have so many things to be grateful for.”  While well intended, the problem with this type of comment is that it fails to validate how the person is feeling.

It never feels good to be told how to act or what to feel–especially if the person hasn’t been through the same experience.  In fact, comments like these may even give the indication that you don’t think the loss really is a big problem.  Feeling misunderstood can cause people to hold onto emotions longer and be less able to move through them to other emotions when they have processed them.

A Better Approach:  Ask How Someone is Feeling or Do Something Kind

Ask questions to allow someone to share how they are feeling.  Sometimes it is awkward when a person is struggling.  We like to hear that people are doing well.  However, what they often need is just to be able to express how they are doing and feel that it is understood and accepted.  This helps them process feelings, which is actually what allows us to let them go.  I remember when a friend said simply, “How are you?”  That was the kindest thing they could have said.

I remember when my mom was going through chemo, and my Dad was trying to balance a career and fill the roles of both parents, many people did kind things that were so thoughtful.  One neighbor came over on garbage day and took the garbage cans out to the curb.  It meant so much to my Dad who had so many things going.  Some friends came and planted flowers in our flower pots on the front porch–something my mother would have loved to do herself but wasn’t up to.  Other friends brought a thoughtful gift and left in on the porch every week while my mom was sick to give her something to look forward to.  The Christmas after my mom passed away our Aunt Katie had ornaments made for each of us that represented something each of us individually loved about our mom.  There were so many sweet things people did, it is impossible to name them all–but each of them made us feel loved.

Mistake #2 Empathize by Projecting From Our Own Experiences

As humans we want others to know we care and understand.  In an attempt to help others know that we recognize how hard this situation is, we might be inclined to assume how someone is feeling.  We might share our own experience, and our own feelings with it.

Sometimes this CAN be very helpful.  But other times it’s not.  For example, when someone loses a child, we might be inclined to say, “I know how you feel–my grandparent just passed away.”  It was well intentioned, however it could actually be hurtful to someone to think you are comparing the magnitude of loss of the passing of a grandparent to the magnitude of loss of a child.  This can cause someone to feel that you don’t understand.

Sometimes people who are struggling with loss DO want to talk to people who have been through what they have experienced.  Each type of loss is different; loss of a parent, a child, a sibling, a spouse, a grandparent, a friend, suicide, homicide, traumatic death etc.  When we have experienced the same type of loss as someone else, they are often more open to our experiences.  However, even two people who have been through a similar experience–or event the same experience–may grieve and process the experience in a very different way.  There are no “shoulds” when it comes to what to feel during loss.

A Better Approach:  Share How Much the Person They Lost Meant to YOU

One of the things my family did during the time my mom was in her final days was to solicit any memories of my mother.  People sent them by email, posted them on her blog, mailed them, called them in and told us themselves. It was so uplifting to see the incredible impact she had had on so many people as we read  her the notes and sentiments people shared.  After her passing, those tributes stand as a monument to her legacy and remind us of who she was.

I really appreciated all the wonderful people who had lost their mothers who listened and shared with me after I lost my mom.  I remember my Curtis cousins who had lost their mother to Ovarian Cancer a few years before, all sent us flowers that would grow through the winter as a symbol of hope and growth.  They all came to the funeral which meant a great deal.  The Westover Family in our ward who had lost their mother 5 or 6 years earlier (also to cancer) brought over a box of presents for each of us for our first Christmas without our mom.  My Aunt Nanny who had lost her mother, invited us to her home for a few days to talk about grieving and to process together.  These and so many more beautiful gestures were so meaningful to us.

Mistake #3 Awfulize

When we know someone is struggling, another inclination we have sometimes is to awfulize how the person must be feeling and try to communicate that to them.  We might say, “That is SO hard.” Or  “You must be struggling so much.” or “I don’t know how you do that.”  Sometimes this can be helpful to the person.  However, if the person isn’t feeling those things it can make the person feel awkward–that maybe they SHOULD be feeling a particular way and they aren’t.

We might say, “I could never handle it, if my mom dies.”  We mean to express that we recognize the magnitude of the experience.  However, on the receiving end it can feel awkward–the person did not choose this difficulty because they thought they could handle it.  It simply happened, and they are getting through it the best they can.

A Better Approach: Express Love and Concern

Rather than assuming how someone is feeling, it is better to ask them.  “How are you doing?” “How are your spirits?”  Follow their lead–if they want to talk, then listen.  If not, they know you care.  I remember when I flew back to China after the funeral and my friends Rosemay and Ryan showed up at my doorstep with dinner and hugs.  I remember my friend Anny took me out to lunch after my mom died and just listened and asked questions.  It allowed me to process and be exactly where I was in my grieving process.

Mistake #4 Assume the Person Will Get Over it

After several months pass, it can be common for people to say things like “Are you healed?”  Or, “Are you over it?”  The interesting thing with grief is that is does become less acute over time, but it never fully goes away.  It is episodic and comes and goes at unexpected times.  As an outsider, it can feel like after a reasonable amount of time has passed, that people should “move on.”  While it is true that staying in sorrow too long can turn into self-pity, it is never helpful to judge when it’s time for someone else to be less consumed with grief.  Sometimes pointing this out to someone in grief or self-pity can have the opposite effect of what’s intended–causing the person to dig in their heels deeper into grief and self-pity in order to show how deeply they are hurting.

A Better Approach:  Assume the Person Will Always Feel Some Pain 

Assume the person will always have some level of grief over their loss.  A kind statement is, “How has it been for you?” Or, “What has that been like?”  This allows the person to share without the overarching message that healing is a phase that should be completed.

Mistake #5 Avoid The Person

Sometimes because we are worried we will say the wrong thing, we don’t say anything at all!  Or, because we don’t know what to bring, we don’t go visit.  This is understandable, but actually this can be more hurtful than saying or bringing the wrong thing.  Often when someone is grieving, they feel particularly vulnerable.  When they feel avoided it can feel even more lonely, and awkward and can even be more hurtful than saying or doing the wrong thing.

A Better Approach:  Do Something

Even if it isn’t the perfect approach, ere on the side of action. Saying or doing something is always better than nothing.  When my mom found out she had cancer, some of her friends showed up at her home with just a hug.  My mom said it was one of the kindest things anyone did for her.  After my mom died, someone sent my Dad a letter saying, “I’m not even sure what to say, but I just wanted to tell you I care.”  It was one of his favorite notes.  I remember I appreciated when people simply acknowledged my mom’s passing. “I’m  so sorry to hear about your mom.”

Compassion in Action

On the first mother’s day after her passing, my aunt Natalie sent this picture and poem.  It helped to capture how I was feeling and provided healing balm to my hurting heart.

 

 .                                                             Is there something on my back?  By Caitlyn Connolly

Heavy
By Mary Oliver

That time
 I thought I could not
 go any closer to grief
 without dying

I went closer,
 and I did not die.
 Surely God
 had his hand in this,

as well as friends.
 Still, I was bent,
 and my laughter,
 as the poet said,

was nowhere to be found.
 Then said my friend Daniel,
 (brave even among lions),
 “It’s not the weight you carry

but how you carry it –
 books, bricks, grief –
 it’s all in the way
 you embrace it, balance it, carry it

when you cannot, and would not,
 put it down.”
 So I went practicing.
 Have you noticed?

Have you heard
 the laughter
 that comes, now and again,
 out of my startled mouth?

How I linger
 to admire, admire, admire
 the things of this world
 that are kind, and maybe

also troubled –
 roses in the wind,
 the sea geese on the steep waves,
 a love
 to which there is no reply?

This lovely creative offering was a way of offering feeling empathy without assuming, judging, or giving advice. It simply acknowledged the event and offered validation.

Summary of 5 mistakes
 Mistake #1 Try to Make Someone Feel Better

A Better Approach:  Ask How Someone is Feeling or Do Something Kind

Mistake #2 Empathize by Projecting From Our Own Experiences

A Better Approach:  Share How Much the Person They Lost Meant to YOU

Mistake #3 Awfulize

A Better Approach: Express Love and Concern

Mistake #4 Assume the Person Will Get Over it

A Better Approach:  Assume the Person Will Always Feel Some Pain Mistake #5 Mistake #5 Avoid The Person

A Better Approach:  Do Something


Expat Exit Strategy:

Think for a moment about someone you know who may have recently lost someone.  Is there anything you could do to reach out support them?  For example, could you email to say—Hi I was just thinking of you, how are you doing?  Could you share how much the person they lost meant to you—even share a favorite memory?  

Coaching: